Data Governance Program Case Study
A leading life insurance provider engaged Merakāta to develop and implement a foundational data governance program that supported use-case-driven business value with quality data.
The Challenge
The organization’s difficulties around effectively governing and maintaining data quality limited their ability to drive business value from their data assets. Despite investments in personnel and tools, the organization lacked standardized data management processes. Teams struggled with inconsistent data definitions, unclear ownership of data assets, and unreliable data quality, hindering their ability to utilize data for decision making. The organization needed to transform from ad-hoc data management to a mature, systematic approach.
The Solution
Merakāta partnered with the organization to design and implement a comprehensive data governance program. The approach began with establishing clear data domains and developing a business glossary to create a common ‘data language’ across the organization. Merakata designed repeatable data quality processes aligned with priority business use cases. A key focus was identifying and training designated data stewards, embedding new governance processes into daily operations through hands-on support and knowledge transfer.
The Results
The data governance program transformed the organization’s approach to data management. The organization now operates with clearly defined data ownership, standardized data quality processes, and trained data stewards actively managing data assets. Teams can now leverage high-quality data for decision making. The program has significantly improved data literacy across the organization while delivering tangible business value through enhanced data quality.